part of the job of some of those associations is to set a standard for the professionals in it. the two biggest are mystery shopping providers association (mspa) certification, and certification and membership in the national center for professional mystery shoppers & merchandisers (ncpms). ncpms is a shoppers’ organization, in contrast to mspa, which is the shopping companies’ association. for $128, they’ll give you training that can reasonably be completed in a month, and certification as a certified customer service evaluator. a more widely recognized certification is silver and gold from mspa. remember that mspa is a shopping companies‘ association. one reason for this is that they’ve claimed the rate of shoppers who flake out and drop a shop is extremely high among non-certified individuals. you cannot attend a gold certification workshop until you have the silver. gold is a seven-hour workshop for $99, where you’ll be able to network with other shoppers and take classes. sqm is just one company; however, the training and exams are very difficult to pass (partially because they don’t tell you which question is wrong, just that one is.)
the training was beneficial for me because it gave me a better insight into how the mystery shopping companies think. (there is no charge for sqm training.) some positive arguments are: if you’re going to do this as a full-time business, you probably want to get the certification, no matter what your personal feelings are toward it. if you are a new shopper and just getting into the business, the training can be invaluable. some of the negative arguments include: with mystery shopping pay relatively low, the number of jobs to pay for certification is too high. there’s also concern that the silver certification is tantamount to paying to shop. since i’ve been doing this for a very long time, i think i’d probably be better suited teaching the class rather than listening to someone else who likely hasn’t been doing it as long. for me, paying for certification seemed not only unnecessary, but a poor use of resources. being able to make those kinds of decisions is one of the benefits of being an independent contractor. you’re the boss.
seminar was great deal as with mspa certification worth it seems like when you find your main section. optionally they train you so that you can do your job better. a more widely recognized certification is silver and gold from mspa. certifications. mspa americas offers certification (membership is required to obtain certification) to educate evaluators., mspa certification medical, mspa certification medical, mystery shopping professional association, what is mspa, mspa certification physician assistant. i met all of the important people in the industry at mspa conferences. they call me personally when they need a job done or when they get a lucrative job that they want to give to one of their best shoppers. so, for me, yes it was worth it. if you plan on doing $100-$200 a month just for fun, then i would not bother.
the silver certification cost $20 thru mspa and is an easy way to ensure that you have a basic register for silver certification through the mspa’s website and pay the fee, which is $15 at the time of publication. be new mspa certifications (post 2014) support. our system accepts both newer and older mspa certificate codes in both, mspa certification meaning, mspa certification codes, mspa global, mspa careers
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